Practical AI in Supply Chain: Custom Code Without a Developer
For most logistics teams, the real barrier to automation isn’t intent, it’s implementation.
You know exactly what needs to happen:
- Convert an Excel file into a clean CSV format
- Filter shipments by mode so only ocean bookings go downstream
- Clean up inconsistent invoice charge codes from partner systems
These aren’t “strategic initiatives.” They’re daily headaches. And most of them end up in the IT queue, waiting on developer time that’s already stretched thin.
That’s why we built our new AI Assistant—to help business users write and deploy custom code directly inside Chain.io, without needing to pull in a developer.
Meet Chain.io’s AI Assistant for Custom Code Generation
The assistant lives inside our platform, where customers already build, deploy, and manage their integrations. It’s purpose-built for supply chain use cases—and it speaks logistics.
Here’s what it does:
- Generates working code snippets based on plain-language prompts
- Suggests transformations based on context, like shipment data or invoice formats
- Eliminates back-and-forth between operations and IT teams
- Accelerates delivery of small but critical updates
Whether you're mapping fields, cleaning up messy data, or applying filters based on real-world rules, the AI Assistant helps you move faster.
What We Mean by “Practical AI”
There’s a lot of talk in the market right now about AI “changing everything.” But most logistics providers don’t need disruption—they need dependable tools that solve everyday problems.
That’s what we mean by practical AI:
- It doesn’t replace people. It removes bottlenecks.
- It doesn’t promise transformation. It delivers value, fast.
- It doesn’t require new platforms. It’s already where you work.
Our AI Assistant isn’t another black box—it’s a way to extend the value of your team, your systems, and your existing workflows.
Why It Matters
Customizations are where supply chain complexity shows up. Every partner, customer, and region comes with different formats, rules, and expectations. And every exception becomes a ticket.
By giving non-developers the ability to safely write and deploy code, Chain.io puts control back in the hands of the people who know the data best—your operations and business process teams.
The result:
- Fewer support tickets
- Faster response times
- Cleaner, more consistent data across your supply chain
Want to See It in Action?

Or, if you're a customer, log into your workspace and try it out on your next integration task.
Want More Tips on Practical AI
Check out our guide to practical AI for logistics
Download the guide